This Privacy Policy outlines how personal information is collected, used, disclosed, and protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
Personal information may be collected when individuals interact with this website or services, including but not limited to when they make inquiries, use forms, sign up for newsletters, or otherwise provide information voluntarily.
The types of personal information collected may include, but are not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- IP address and browser information
- Any other information voluntarily submitted
2. Use of Personal Information
Collected personal information may be used for the following purposes:
- To provide requested services or information
- To respond to inquiries or customer support requests
- To improve website functionality and user experience
- To send newsletters, updates, or promotional materials (if consent has been given)
- To comply with legal obligations
3. Disclosure of Personal Information
Personal information may be disclosed to third parties only in the following circumstances:
- With the individual’s consent
- Where required or authorised by law
- To service providers and contractors who assist in operating the business (and are bound by confidentiality)
4. Data Security
Reasonable steps are taken to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.
5. Access and Correction
Individuals have the right to request access to their personal information and request corrections if they believe the information is inaccurate, incomplete, or outdated. Requests should be made through the contact form or email provided on this website.
6. Cookies and Tracking
This website may use cookies and similar technologies to enhance user experience, analyze traffic, and manage advertising. Users can control or disable cookies through their browser settings.
7. Overseas Disclosure
Personal information may be stored or processed in countries outside Australia. Reasonable steps will be taken to ensure that overseas recipients do not breach the Australian Privacy Principles.
8. Complaints
If there are concerns about the handling of personal information, individuals may lodge a complaint through the contact mechanism provided. Complaints will be investigated and responded to in a timely manner. If unsatisfied, complaints can also be made to the Office of the Australian Information Commissioner (OAIC).